Abjee Privacy Policy – How We Protect Your Data

01 Introduction

This Privacy Policy explains how abjee — operating at abjee.net — collects, uses, stores, and protects the personal information of players and visitors. Abjee is committed to handling your data responsibly and transparently. We believe you have a right to know exactly what happens to your information when you use the abjee platform.

By registering on abjee or using any part of the platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how abjee handles personal data, please do not use the platform.

This policy applies to all personal data collected through the abjee website, mobile app, customer support channels, and any other touchpoint where you interact with abjee. It covers data collected from players in Bangladesh and any other jurisdiction where abjee operates.

02 Data We Collect

Abjee collects personal data in several categories depending on how you interact with the platform. The table below summarises the main types of data abjee collects and why.

Abjee does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or responsible gaming obligations.

03 How We Collect Data

Abjee collects your personal data through several channels. Understanding how this happens helps you stay in control of what you share with us.

• Registration form: When you create your abjee account, you provide your name, mobile number, and date of birth directly.
• Deposits and withdrawals: When you transact via bKash or Nagad, abjee receives confirmation data from the payment provider including your registered mobile number.
• Identity verification: If abjee requests KYC documents, you upload them directly through the platform or via support.
• Platform usage: Abjee automatically collects technical and usage data as you navigate the site and play games. This includes your IP address, device information, and session activity.
• Customer support: When you contact abjee support, the content of your messages and any information you provide is recorded to help resolve your issue.
• Cookies: Abjee uses cookies and similar technologies to collect data about how you use the platform. See Section 7 for full details.

04 Why We Use Your Data

Abjee uses your personal data only for specific, legitimate purposes. We do not use your data in ways that are incompatible with the reason it was originally collected. The main purposes for which abjee processes your data are:

• To create and manage your abjee account and verify your identity.
• To process deposits and withdrawals via bKash and Nagad.
• To comply with anti-money laundering (AML) and know-your-customer (KYC) obligations.
• To detect and prevent fraud, cheating, and other prohibited conduct on abjee.
• To provide customer support and respond to your enquiries.
• To send you important account notifications, such as deposit confirmations and security alerts.
• To improve the abjee platform based on how players use it.
• To monitor for signs of problem gambling and apply responsible gaming measures where appropriate.
• To send promotional communications, but only if you have opted in to receive them.

Abjee will not use your data for automated decision-making that produces significant legal effects without human review. If abjee ever needs to use your data for a new purpose not listed here, we will update this policy and notify you before doing so.

05 Data Sharing

Abjee does not sell your personal data to any third party. However, abjee does share data with a limited set of trusted partners and authorities where necessary to operate the platform and comply with legal obligations.

• Payment processors: bKash and Nagad receive the minimum data necessary to process your transactions. They operate under their own privacy policies.
• Identity verification providers: When KYC is required, abjee may use a third-party verification service to confirm your identity. These providers are contractually bound to handle your data securely.
• IT and hosting providers: Abjee uses secure hosting infrastructure. Providers with access to platform data are bound by strict data processing agreements.
• Regulatory and law enforcement authorities: Abjee will disclose personal data to relevant authorities when required by a valid legal request or when we have a legal obligation to do so.
• Fraud prevention services: Abjee may share data with fraud detection services to protect the platform and its players from financial crime.

06 Data Retention

Abjee retains your personal data for as long as your account is active and for a period after account closure as required by applicable law and our internal compliance obligations. The specific retention periods depend on the type of data:

• Account and identity data: Retained for the duration of your account plus a minimum of 5 years after closure, in line with AML regulations.
• Transaction records: Retained for a minimum of 5 years from the date of the transaction.
• Customer support records: Retained for 2 years from the date of the last interaction.
• Technical and usage data: Retained for up to 12 months, after which it is anonymised or deleted.
• Marketing preferences: Retained until you withdraw consent or close your account.

When data is no longer required, abjee deletes or anonymises it securely. We do not keep personal data indefinitely, and we review our retention practices regularly to ensure they remain appropriate.

07 Cookies and Tracking

Abjee uses cookies — small text files stored on your device — to make the platform work properly and to understand how players use it. Cookies help abjee keep you logged in, remember your preferences, and detect unusual activity that might indicate fraud.

The types of cookies abjee uses are:

• Essential cookies: Required for the platform to function. These cannot be disabled without breaking core features like login and session management.
• Analytics cookies: Help abjee understand how players navigate the platform so we can improve the experience. Data collected is aggregated and not linked to individual players.
• Security cookies: Used to detect and prevent fraudulent activity, including bot traffic and account takeover attempts.

Abjee does not use third-party advertising cookies or tracking pixels that share your data with ad networks. You can manage or delete cookies through your browser settings at any time. Note that disabling essential cookies may affect your ability to use abjee normally.

08 Data Security

Abjee takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information from unauthorised access, loss, or misuse. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the abjee platform.
• Encryption of sensitive data at rest, including payment details and identity documents.
• Access controls that limit which abjee staff can view personal data, based on their role and need.
• Regular security audits and vulnerability assessments of the abjee platform.
• Monitoring systems that detect and alert on unusual access patterns or potential breaches.
• Staff training on data protection and security best practices.

Despite these measures, no online platform can guarantee absolute security. If abjee becomes aware of a data breach that affects your personal data, we will notify you promptly and take immediate steps to contain and investigate the incident.

09 Your Rights

As a player on abjee, you have a number of rights over your personal data. Abjee respects these rights and will respond to all valid requests promptly. Your rights include:

To exercise any of these rights, contact abjee at [email protected] with your account details and a clear description of your request. Abjee will respond within 30 days. In some cases, we may need to verify your identity before processing the request.

10 Children's Privacy

Abjee is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not use abjee or provide any personal information to us.

If abjee discovers that personal data has been collected from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on abjee, please contact us at [email protected] so we can investigate and act promptly.

11 Changes to This Policy

Abjee may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date at the top.

For significant changes that affect how we use your personal data, abjee will notify registered players via the contact details held on their account before the changes take effect. We encourage you to review this policy periodically to stay informed about how abjee protects your privacy.

Continued use of the abjee platform after a policy update constitutes your acceptance of the revised terms. If you do not agree with the updated policy, you may request account closure by contacting abjee support.

12 Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or how abjee handles your personal data, please get in touch with the abjee privacy team:

• Email: [email protected]
• Support Hours: 24 hours a day, 7 days a week
• Response Time: Within 48 hours for privacy-related requests

For concerns related to responsible gaming and how abjee uses your data to protect your wellbeing, please also visit the Responsible Gaming page. For a full overview of your legal rights and obligations when using abjee, see our Terms and Conditions.